Refund policy

💰 Refund Policy

We want you to love what you ordered! But if something isn’t right, here’s how we handle returns and refunds.

📦 Returns

You can request a return within [7] days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original packaging

• You must have a receipt or proof of purchase

Certain items like [custom/personalized items, gift cards, or hygiene products] are non-returnable.

🔁 Exchanges

Need a different size, color, or item? Contact us to arrange an exchange — we'll be happy to help if the item is in stock.

💸 Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed automatically to your original payment method.
Please note: it may take a few days for your bank or credit card company to process the refund.

🚫 Non-Refundable Situations

• Items returned after the return window

• Items that are worn, damaged, or not in original condition

• Sale or clearance items (if marked as final sale)

📬 How to Start a Return

To begin a return, please email us at GOTMOD36@Gmail.com

 PHONE NO. 03010142042    with

• Your order number

• A brief reason for return

• Photos (if the item is damaged or incorrect)

We'll provide the return address and further instructions.

📦 Return Shipping

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect. We recommend using a trackable shipping service.